Parts of My Life...: First time Proton experience...

For the first time in the history, I went to Proton Centre to get replacement parts for the car...

About noon I reached the Mutiara Damansara 3S Centre (Sales, Service, Spare Parts), parked outside the centre as inside confirm no parking. Without caring will kena saman or not, I just walked in and headed straight to the spare parts office. (If kena saman, I think MBPJ will write till hand ache, coz it's about double parking on the left lane and single parking on the right lane, both ada yellow lines.)

Part number can be seen

As usual, i brought the power window switch which I wanted to replace. There is part number behind it, which is PW851670. The part number really save the hassle to go through the whole book of Waja spare parts. Yes, it's a book, thicker than a dictionary, and in a bad condition. I would really like to ask them whether they have an e-book for it... It would have been easier if it can be accessed at Proton website and customers can find their parts easily.

The personnel quickly keyed in the part number and found the stock. Its RM 30.20. (20cents also wan count meh, Proton?!?) He then retrieved the part from the racks and showed me. I was prepared to pay him and he asked me to go to the front counter for processing...

Went the front counter, basically the cashier and asked about it... A sales order is then issued to me by another assistant, which claimed that my car is not inside Proton database... He don't even bother to create a new customer number for me... He just used a Gen-2 victim to issue the sales order under her name. According to the sales order, I have the information (Yea, it's a her) about her car, mileage, vehicle number and even the engine chasis number. Besides, things gets personal when I even have her address and phone numbers... I think they need to really figure out on this...

Sales order issued

I was then told to go to the parts room again to get the parts and bring it back to the sales. According to the person in the parts room, the sales should get the parts for me... After I got the parts, I can really just run off like that lo... No need pay also dunno... I then brought the parts to the sales and paid at cashier. RM30.20. consider one of the cheapest original Proton parts I think.